These terms apply when you browse or shop at nesavinmozhi.com, operated by Sowmiya Textiles trading as Nesavin Mozhi (“we”, “us” or “our”). By using the site, you agree to these terms and applicable law.
Product descriptions and photographs are provided to help you choose. Handloom products and fabric colours may vary slightly from images because of lighting, screens, and the nature of the material. Prices are displayed in Indian rupees (INR). Product availability, applicable taxes, and delivery charges are confirmed when we review your order.
Submitting checkout sends us an order request and may redirect you to WhatsApp with an order summary. We will use the contact details you provide to confirm the items, availability, delivery details, final payable amount, and payment instructions. An order is confirmed only after we have confirmed it with you. Do not send passwords or full payment-card details in chat.
Payment arrangements are communicated during order confirmation, which may take place through WhatsApp. Follow only payment instructions confirmed by Nesavin Mozhi. Your order may remain on hold until confirmation and payment arrangements are complete.
We offer delivery across India where service is available. Delivery address, charges, and estimated timelines are confirmed during order coordination. Estimates may be affected by courier operations, weather, or other events outside our reasonable control.
If you need to change or cancel an order, contact us as soon as possible and before dispatch. Contact us before returning any item so we can provide instructions. Requests for returns, replacements, or refunds are reviewed in light of the product condition, order circumstances, and applicable consumer law. Nothing in these terms limits rights that cannot legally be excluded.
You agree not to misuse the site, interfere with its operation, attempt unauthorized access, or submit false or unlawful information. We may correct typographical errors, update product information, or temporarily suspend site features when necessary.
Links or services such as WhatsApp are provided by third parties and are governed by their own terms and privacy practices. We are not responsible for services outside our control.
We may update these terms by posting a revised version here. Continued use of the site after an update means the revised terms apply to future use. For questions about an order or these terms, email nesavinmozi@gmail.com or use the contact options on our website.
These terms are governed by the laws applicable in India, subject to mandatory consumer protections.